The Firs Lower School
Safeguarding Help and Support
Please click on the buttons below to access links and contact details that we have signposted for you, incase you need help or support. If you have any worries or concerns, however, please contact the school as we always want to be there for children, parents and carers.
Mental Health Support
Dial - 111
Callers will receive fast and responsive support from NHS mental health professionals by selecting Option 2. The mental health call handlers will complete an immediate telephone triage and then signpost people to help and support or arrange a same-day mental health assessment by NHS mental health services for children and young people or adults.
The call handlers are based at Florence Ball House in Bedford Health Village, Kimbolton Road, Bedford. The NHS 111 mental health crisis service is provided by East London NHS Foundation Trust (ELFT) which provides mental health services across Bedfordshire and Luton.
It is supported by the Trust’s urgent mental health assessment centres at Florence Ball House and Calnwood Court on the site of Luton and Dunstable Hospital, which provide 24-hour walk-in mental health crisis support for all ages.
Domestic Abuse National Helpline
The free phone, 24-hour National Domestic Abuse Helpline 0808 2000 247, or select fom a link below.
Childline
Call: 0800 1111, or access using the link below.
NSPCC
Contact the NSPCC helpline
If you're worried about a child, even if you're unsure, contact our professional counsellors for help, advice and support, via email, telephone or using the link below.
Email: help@nspcc.org.uk.
Call: 0808 800 5000
Online Safety
Child Exploitation and Online Protection (CEOP)
Useful advice and guidance for parents can be accessed using the links below.
Bedfordshire and Luton Health Visiting and School Nursing Service